Privacy Policy

Overview

This Privacy Policy explains how Lakeview Motel & Cottage Kincardine ("Lakeview Motel", "we", "us", or "our") collects, uses, and protects your information when you visit our website, contact us, or make a reservation.

Information We Collect

We collect information that you choose to share with us and information that is automatically collected when you use our site.

• Contact details such as your name, email address, phone number, and mailing address.
• Reservation details including stay dates, room preferences, and payment status from our booking provider.
• Messages, feedback, or inquiries you submit through our forms or by email.
• Technical data such as IP address, browser type, device identifiers, and usage analytics.

How We Use Information

• Provide and manage reservations, guest services, and customer support.
• Respond to questions, requests, and feedback.
• Improve our website, services, and guest experience.
• Send updates related to your stay, policies, or operational notices.
• Comply with legal obligations and protect the security of our guests and business.

Sharing and Disclosure

We do not sell your personal information. We may share information in limited circumstances:

• With service providers that help us operate our business (such as booking, payment, or email services).
• When required to comply with laws, regulations, or lawful requests.
• To protect the rights, safety, and property of Lakeview Motel, our guests, and partners.

Cookies and Analytics

We use cookies and similar technologies to understand site usage, improve performance, and personalize your experience. You can adjust your browser settings to decline cookies, though some site features may not function properly.

Data Security

We take reasonable safeguards to protect your information. No online service is completely secure, and we cannot guarantee absolute security.

Your Choices

• You may request access to, correction of, or deletion of your personal information.
• You can opt out of non-essential communications by contacting us.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the Contact Us page.